In stock items will be dispatched within two working days via. APC (next working day tracked) or using our own local delivery service.
Items available to order in will be dispatched as soon as they are received from the manufacturer – if ordering online, this timescale is indicated on each product page.
Local area (Cheltenham, Gloucester and Tewkesbury) for orders of any value
FREE via. our own delivery van service
UK Mainland for orders over £150 ex. VAT
FREE for tracked next working day delivery via. our carrier APC
UK Mainland for orders below £150 ex. VAT
£8 ex. VAT for tracked next working day delivery via. our carrier APC
Northern Ireland for orders of any value
£21 ex. VAT for tracked 2 – 5 working days delivery via. our carrier APC
Scottish Highlands for orders of any value
£21 ex. VAT for tracked 2 – 5 working days delivery via. our carrier APC
Isle of Man for orders of any value
£45 ex. VAT for tracked two to five working days delivery via. our carrier APC
As a distributor, our products are procured from a number of different manfuacturers. As such, each item may be subject to a different returns procedure and we cannot automatically guarantee a refund unless faulty (as stated in our terms and conditions of sale). This means that each request will be dealt with on a separate basis. Please rest assured though that we will always be as accommodating and helpful as we can.
If you would like to request a return or ask about a specific brand’s return policy, please get in touch and we will get back to you as soon as possible with the next steps.
on our website?
We work with many different suppliers and can likely source it for you, or offer a suitable alternative – just send us a quick message below
