Customer Testimonials

BRG Group
BRG Group
Buyer
I have found the personal touch from Severnside Safety to be one of the main reasons why we deal with them for all our PPE items, the responses have been prompt and they go above and beyond to make sure all our requests are met . On the very odd occasion that they cant supply they have given a very thorough explanation.
BRG Group
BRG Group
Buyer
We have been purchasing our safety equipment and supplies from Severnside Safety for more than a decade, and they remain our preferred supplier. We have always received excellent customer service and support from James and the team. They have an extensive range of products available and make us aware of new products that we may be interested in. They supported our increased PPE requirements through the pandemic when stocks were scarce and were crucial to our ability to keep our workforce safe while maintaining the operation of the business.
Google
Google
Reviwer
There is an old saying that you do not always want the accountant, lawyer, or specialist with the expensive foyer, polished marble, real plants, and fancy office. Sometimes what you really want is the place that looks straightforward on the outside but is an absolute gold mine on the inside. That was exactly my experience with Severnside Safety Supplies Ltd. James and his family run the business, and you can immediately tell there is real pride and generations of knowledge behind it. James is fourth generation in the trade, and the whole place felt less like a modern “box shifting” retailer and more like stepping back into a time when proper outfitters genuinely understood what they were selling and how it should fit and perform for the work being done. Nowadays you can walk into many tool shops and they might have a small workwear section, but if you ask detailed questions about fit, suitability, durability, or what is actually right for your job, you often just get vague answers from somebody reading labels off a shelf. This was completely different. James understood immediately what I needed and treated PPE as a tool rather than just clothing. He properly fitted me with the right clothes trousers, shirts, footwear, insoles, accessories, and PPE for the type of work I actually do, and the difference was noticeable immediately. You simply do not get that level of knowledge buying online. The whole experience was professional but welcoming — proper fitting area, clean changing space, friendly atmosphere, great hospitality, and genuine customer service from a proper family-run business that clearly cares about looking after people properly. They were flexible about ordering items in, trying things for fit, and sale-or-return if something was not right. No pressure, no nonsense, just proper service. I was so impressed I even left money on account because I know I will be back. If you are serious about quality workwear, PPE, footwear, or safety equipment, this place is well worth visiting instead of just clicking “buy now” online. Highly recommended.
Cheltenham College
Cheltenham College
Estates Dep.
Cheltenham College Estates Department has been using Severnside Safety for its uniform and PPE requirements for more than ten years and all of the products are of a very good quality and yet competitively priced. The service has always been excellent and the staff are all efficient, friendly and keen to help.
Urbaser
Urbaser
QHSE Manager
Severnside Safety have been my go-to safety supplier for over 20years. James and all those employed by Severnside have been approachable and been able to satisfy my needs of the various businesses for which I have worked. The team have a can do attitude and have always been honest if they cannot source a particular items, which is a rarity. I have always found Severnside Safety to go over and above when it comes to sourcing and supplying items, sometimes with very short notice.
Google
Google
Reviwer
Great customer service ... And the work boots they have may seem a little pricy at first but they last for years ... I hammered them on site for eight years before I had to get a fresh pair ... Highly recommend!!
Google
Google
Reviwer
Great company to deal with and genuine care for customers. Wouldn't hesitate to recommend to anyone for their PPE requirements or advise on selection of appropriate product.
Google
Google
Reviwer
Service was first class. The messaging service works brilliantly if you need questions answered. Next day delivery too. Very courteous staff and extremely helpful. Will certainly use them again.

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